For Rogers Blackberry Bold Users:

1) Head to this website:

https://www.blackberry.com/SoftwareDownload/index.jsp?client=biERdLcdT

2) Choose Blackberry Bold 9000 Software from the drop-down menu.

3) Click "Download this software" at the bottom of the page.

4) Answer the required information, then click next to begin downloading the software.

5) Make sure you do not have Desktop Manager open, OR your blackberry plugged in, then launch the software you just downloaded. Just go through the install process, it should be pretty straight forward.

6) Once the software has been installed, launch Blackberry Desktop Manager and connect your Bold via USB.

7) When Desktop Manager starts, it SHOULD detect new software then ask you to upgrade. If it does - click yes, and go ahead! It will take about 30 minutes.

8) If there is NO popup asking to upgrade, just click Application Loader, and that should trigger the software upgrade.